![]() I wanted to try the different modes of the device and found the following on the first day of trying it.ġ) Live streaming to the app works fine. I love having a hard- and soft-copy of notes. Hi Mike, I'm sorry you haven't received the assistance you were looking for, but you can write me a note directly to so that we can take care of your case asap. To potential users: don’t expect competent customer service if you have problems with the product. It’s a bit of a price to pay for such a shabby product. I really thought moleskine was a strong brand and had the resources to develop a decent app AND not alienate legacy users. Luckily the old app still works for me so I have some functionality. I’ve updated the app at each revision hoping it would be fixed but it still crashes the instant I attempt to connect the pen. They reached out to me in late March but never answered any of my many responses. It appears that moleskine either doesn’t care about the customer or doesn’t care about the legacy pen.Ĭustomer service is essentially nonexistent. For what I paid for the pen and notebook I expected the device to work. 3/22 update Updated app to new version and it still crashes when attempting to recognize and sync the pen. When I try to pair with the new app the app crashed. My pen would not connect to the new app, so I flashed new bios to the pen. This means you write and draw anywhere and still create a shareable digital copy of your pages. Go offline with your Moleskine Smartpen, and all of your work will be transferred upon reconnecting with the app. Take notes by hand, transcribe them inside Moleskine Notes, and then share them with friends and collaborators. Moleskine Notes works with the Moleskine Smart Pen and Smart Notebooks to empower your handwritten notes and sketches by bringing them into the digital realm. ![]() The Moleskine Smart Writing set offers you the best of paper and digital to amplify your productivity and creativity. However, when it comes to capturing your thoughts, nothing beats paper’s immediacy and open-ended possibility. You can export your sketches to vector art and continue to refine work. Draw diagrams and import them into your PowerPoint presentations. The notes you take in meetings or classes can be instantly converted to text, then exported as Microsoft Word, RTF, or TXT files.
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